Why Shop at CanningPantry.com?

We realize you have many choices when shopping online for canning supplies and other kitchen products. Here's why you should buy from us:

We Employ the Highest Security Tools Available

CanningPantry.com, a Highland Brands e-Shopping site, uses SSL (Secure Socket Layer) and 128bit encryption when transmitting order and payment information. An icon resembling a padlock is displayed on the bottom of most browsers during SSL transactions that involve credit cards and other forms of payment. This technology scrambles personal information prior to transmission to prevent unauthorized use. This technology is so robust that Visa, MasterCard, AMEX, and Discover, all have "Zero Liability" policies when shopping online at SSL protected sites. This means that should your credit card number be compromised as a result of an SSL online transaction, you are not liable for ANY fraudulent charges. Period. Below are links to the card company's policies located on their respective websites.

AMEX Zero Liability Policy                 Visa Zero Liability Policy
MasterCard Zero Liability Policy         Discover Zero Liability Policy
CISP Compliance - Our data center is also certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.

100% New Products

We exclusively sell brand new equipment with full factory warranties. We never sell used or refurbished equipment.

100% Satisfaction Guarantee

We want you to be satisfied when you buy from us. If you are not 100% happy with your purchase, you may return the product to us for a refund (large appliances have a specific return policy posted on the item page). Unopened packages can be returned for a full refund of the product purchase price. A 15% restocking fee will be charged if the product packaging has been opened. Please check our Returns Policy for terms and conditions or instructions.

Fast and Trackable Shipping

We process most orders within 24-48 hours Monday to Friday. Most packages arrive within 5-10 Business Days. We ship via trackable methods such as UPS or Fedx (motor freight items are also trackable). You will receive tracking numbers and methods via email the day or the day after your package leaves our warehouse, usually 1-3 Business days after you place your order. Most items are shipped from our Utah warehouse. Some items ship manufacturer-direct, therefore, you may receive multiple packages if there are many items in your order.

Exceptional Customer Service

Our helpful Customer Service Agents are Available from 9 AM - 5 PM Eastern Standard Time, Monday to Friday. Call us toll free at 1-800-285-9044 or direct 1-614-564-9817. We can also be contacted online via our Canning Pantry Support Center.